DGS Retail's Response to COVID-19

We've been monitoring the spread of the virus and, most importantly, our thoughts are with everyone affected by the Coronavirus. During this fast moving situation, the health of our customers and team members remains our top priority. We have put in place a pandemic plan throughout all of our facilities that includes CDC and state level mandated health and safety protocols. All of us at DGS Retail are committed to helping you keep your operations up and running through this difficult time. However, DGS Retail is affected by state "shelter-in-place" orders at a number of it's facilities. We take these shelter-in-place orders seriously and they may affect lead-times required to process and ship your order. We appreciate your patience and understanding as we work to help keep you working through this difficult time. 

 

Essential Business

 

Many of our customers are grocery stores, pharmacies and other essential businesses. DGS Retail is committed to helping these businesses stay operational during this crisis. If you are an essential business, please indicate that in the "Order Comments" field on the shipping address section of the checkout page and we will prioritize your order.

 

Customer Service

 

Customer Service operations are open for business from 9AM to 5PM Monday thru Friday, Central Time (GMT-5). Please contact us either through online chat or at (800)211-9646.

 

Sales Representatives

 

Our sellers are available to help answer any questions and we are here to help you. To reach our representatives, please contact us through the online chat feature on our website or by calling (800)211-9646.

 

Order Status 

 

To inquire about the status of an existing order, please contact us through the online chat feature on our website or by calling (800)211-9646. 

 

Lead-Times

 

DGS Retail is affected by state "shelter-in-place" orders at a number of it's facilities. We take these shelter-in-place orders seriously and they may affect lead-times required to process and ship your order.

 

We want to thank you for your support and understanding during a rapidly evolving situation as we make every effort to support our customers, team members and the communities we serve. 

 

On behalf of all of us here at DGS Retail, thank you for your continued business. 

 

Peter Stevens, DGS Retail CEO

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