We've been monitoring the spread of the virus and, most importantly, our thoughts are with everyone affected by the Coronavirus. During this fast moving situation, the health of our customers and team members remains our top priority. We have put in place a pandemic plan throughout all of our facilities that includes CDC and state level mandated health and safety protocols. All of us at DGS Retail are committed to helping you keep your operations up and running through this difficult time.
Customer Service
Customer Service operations are open for business from 9AM to 5PM Monday thru Friday, Central Time (GMT-5). Please contact us through email at customerservice@dgsretail.com
Sales Representatives
Our sellers are available to help answer any questions and we are here to help you. To reach our representatives, please contact us through email at customerservice@dgsretail.com.
Order Status
To inquire about the status of an existing order, please contact us through email at customerservice@dgsretail.com.
Estimated Delivery Dates
Estimated delivery dates for non-sneeze guard orders are emailed generally within 24 hours of order placement. Lead times for sneeze guards are noted on those product pages. When any order ships, the tracking info is emailed as well. Sometimes the tracking info email can come directly from a freight company such as FedEx or UPS. Please check spam folders. Most of the time, the tracking info will be emailed to you direct from DGS Retail.
Peter Stevens, DGS Retail CEO